1. Our Use of Artificial Intelligence

Flydial.ai uses artificial intelligence (AI) technologies to help businesses automate outbound phone calls, interact with prospects, and manage call workflows more efficiently.

AI enables Flydial to conduct natural-sounding voice conversations, interpret responses from call recipients, and assist with tasks such as qualifying leads, routing conversations, and scheduling meetings.

Our goal is to provide users with powerful automation tools while maintaining transparency about how AI is used within our platform.

2. AI Service Providers

To power certain features of the Flydial platform, we integrate with trusted third-party AI service providers. Currently, Flydial uses:

3. How AI Is Used in Flydial

AI within Flydial may be used to:

• Generate conversational responses during automated calls
• Interpret responses from call recipients
• Assist with call routing and conversation flow
• Help identify call outcomes or dispositions
• Support call summaries and insights

AI is used only to support the functionality of the Flydial platform.

4. Data Processing and AI

When AI features are used within Flydial, certain data may be processed by our AI service providers to generate responses or analyze conversation context. This may include limited information such as:

• Call transcripts or conversation text
• Context necessary to generate an AI response
• Call interaction data required to operate the service

5. Security and Responsible Use

Flydial is committed to responsible AI use. We take steps to:

• Use trusted AI providers with strong security practices
• Limit the data shared with AI services to what is necessary
• Maintain transparency about how AI is used within our platform

6. Questions